Privacy Policy
Effective date: [INSERT DATE]
This Privacy Policy explains how [COMPANY LEGAL NAME] (“we,” “our,” or “us”) collects, uses, stores, and shares information when you use the [APP NAME] mobile application and related services (the “Service”).
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the data necessary to operate and provide the Service.
1.1 Information You Provide
Depending on how you use the Service, you may provide:
Account information such as email address and authentication credentials
Profile information, onboarding responses, and personal preferences
Journal entries, habit logs, reflections, and self-reported information
Messages and content submitted through chat, coaching, or community features
Feedback or support messages you choose to send
You are not required to provide information beyond what is needed to use the core features, and you control what data you choose to enter.
1.2 Automatically Collected Information
We collect limited technical data required for functionality and reliability, including:
Device type, operating system, and app version
Basic diagnostic and performance data
Push notification tokens, if notifications are enabled
We do not collect precise location data.
2. How We Use Your Information
We use personal data strictly to operate the Service, including to:
Create and manage user accounts
Enable journaling, habit tracking, challenges, and community features
Provide insights, summaries, and app functionality
Process subscriptions and in-app purchases
Send reminders and service notifications (if enabled)
Respond to support requests
Maintain security and prevent misuse
We do not use personal data for advertising, profiling, or cross-app tracking.
3. AI Features and Data Processing
3.1 AI Coach
Certain features of the Service use artificial intelligence to generate responses or insights.
When you interact with AI-powered features (such as the AI Coach), the content you submit may be processed by third-party AI services solely to provide that functionality.
3.2 AI Observer
The Service includes an AI Observer that analyzes data in real time to generate insights and patterns.
The AI Observer does not permanently store user data.
Data processed by the AI Observer is analyzed transiently to generate insights and is not retained by the AI system itself.
We do not permit third-party AI providers to use user data to train their models for independent or unrelated purposes.
4. Community, Circles, and Sharing Controls
4.1 Circle Groups
If you choose to join circle groups with friends or other users:
You control what information you share in each circle
Only data you explicitly choose to share is visible to other members
Private journal entries and personal logs remain private by default
We do not share your personal data with other users unless you choose to do so.
4.2 Challenges
For challenges and public participation features:
Only minimal information is visible to other users
This is limited to your nickname and the number of days completed
No journal content, habit details, or sensitive personal data is shared
5. How We Share Information
We do not sell personal data.
We may share information only in the following situations:
With service providers that help operate the Service (such as hosting, authentication, payments, notifications, or AI processing)
With other users, only when you explicitly choose to share data through community features
When required by law or to protect the rights, safety, and integrity of the Service
6. Third-Party Services
To operate the Service, we use third-party providers for:
Cloud hosting and data storage
Authentication and account management
In-app purchases and subscription processing
Push notifications
AI processing for specific features
These providers process data only on our behalf and are contractually required to protect it in accordance with applicable laws.
7. Health and Sensitive Data
The Service may involve mental wellness, habits, or personal reflection.
We do not use health-related or sensitive personal data for advertising, tracking, or marketing purposes.
8. Data Retention and Minimization
We collect only data that is necessary for the Service to function.
Personal data is retained only as long as required to:
Provide the Service
Comply with legal obligations
Maintain security and integrity
9. Account Deletion and Data Removal
You can delete your account directly from the Profile section in the app.
When you delete your account:
Your personal data is removed or anonymized within a reasonable period
Temporary backup copies may persist for security or legal compliance purposes
10. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent where applicable
Requests can be made by contacting us at:
hello@men-tality.app
11. Children’s Privacy
The Service is not intended for children under the age of 13 (or under 16 where required by law). We do not knowingly collect personal data from children.
12. Security
We apply reasonable technical and organizational safeguards to protect personal data. No system is completely secure, and absolute security cannot be guaranteed.
13. International Data Processing
Your information may be processed in countries other than your own. Where required, appropriate safeguards are applied.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date will be updated accordingly.
15. Contact
If you have questions about this Privacy Policy, contact:
Email: hello@men-tality.app